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Questions and Answers

1. Am I able to have the repair done at home ?

Yes, I operate a mobile service and can come to your home, workplace or any other address. To carry out the repair I require access to a normal electric socket. I will travel to most BH postcodes in the Bournemouth, Poole and Christchurch areas.

2. How long does the repair take ?

It depends on the extent of damage, an average repair takes approximately 60 to 90 minutes.

3. Can I change my appointment at any time ?

Yes, if the appointment needs to be changed this is not a problem, even on the day of repair.

4. Do I need to be on site whilst the repair is carried out ?

It is usually better to be present at the start but is not necessary whilst the repair takes place. I will usually require the keys to the car in case it needs moving or if it is alarmed. As long as I have access to an electric socket there is no need for you to be there.

5. Can a repair take place in any weather ?

I have a 3m x 3m weatherproof pop up gazebo which enables me to repair in most weather conditions. high winds may be a problem, I will assess that on site.

6. Can you quote without seeing the damage ?

Assuming I am given a fair and reasonable description of the damage I will usually be able to give an accurate quote over the phone. If the damage differs significantly from the description I reserve the right to amend the quote. I will always agree an exact price before commencing any repair.

7. Can I use my vehicle straight after a repair ?

With most repairs the vehicle can be used immediately after. In the case of seat repairs I may suggest leaving it 30 to 60 minutes but it depends on the type of repair, which seat etc. Any advice will be given at the time.

Smartfinish , 9 Hursley Close , Bournemouth , Dorset BH7 6SE
Tel : 01202 416757  Mobile : 07774 967950
Please note : I only operate in the BH postcode areas of Bournemouth, Poole and Christchurch.

Areas covered - Boscombe , Bournemouth ,  Branksome ,  Broadstone ,  Burton , Canford Cliffs , Christchurch , Ensbury Park , Ferndown , Highcliffe , Longham , New Milton , Merley , Mudeford , Parkstone , Parley , Poole , Redhill , Ringwood , Southbourne , Verwood , Westbourne , West Moors , Wimborne .

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